FAQs

  1. **What makes your mattresses different from others in the market?
    • Our mattresses are designed using premium materials to ensure optimal comfort, support, and durability. We prioritize customer satisfaction and offer a hassle-free buying experience with our 100-Night Free Trial and warranty coverage.
  2. **How do I choose the right mattress for me?
    • We offer a range of mattresses designed to cater to different sleep preferences and needs. Our website features a comprehensive guide to help you select the perfect mattress based on factors like firmness level, sleeping position, and specific requirements. Feel free to contact us if you are still unsure which mattress is best for you.
  3. **What is the 100-Night Free Trial, and how does it work?
    • Our 100-Night Free Trial allows you to try our mattress risk-free for 100 nights from the date of purchase. If you're not satisfied with your mattress during this period, you can return it for a full refund. Please refer to our Terms and Conditions for more details.
  4. **Do you offer mattress warranties?
    • Yes, we provide warranties on all our mattresses to cover manufacturing defects and structural issues. The warranty period varies depending on the mattress model. Please check the product description or contact our customer support for specific warranty details.
  5. **How do I place an order?
    • You can easily place an order through our website by selecting the desired mattress model, size, and any additional accessories. Add the items to your cart and proceed to checkout, where you can choose your preferred payment method and provide shipping details.
  6. **What payment options do you accept?
    • We accept various payment methods, including credit/debit cards, net banking, and popular mobile wallets. Additionally, we offer EMI options on select credit cards for convenient payment.
  7. **How long does it take to receive my mattress after placing an order?
    • We strive to deliver your mattress as quickly as possible. Typically, orders are processed and dispatched within a few days, and delivery times vary depending on your location. You will receive a tracking link to monitor the status of your delivery.
  8. **Can I return or exchange my mattress if I'm not satisfied?
    • Yes, we offer hassle-free returns and exchanges within the specified trial period. If you're not satisfied with your mattress, simply contact our customer support team to initiate the return or exchange process.
  9. **Do you offer installation services for mattresses?
    • While our mattresses are designed for easy setup and can be installed by customers themselves, we also offer optional installation services in select areas for an additional fee. Please contact our customer support for more information.
  10. **How can I contact customer support for assistance?
    • You can reach our customer support team via email, phone, or live chat on our website. Our dedicated representatives are available to assist you with any queries or concerns you may have regarding our products or services.