Shipping policy

Shipping Locations: We currently offer free shipping Pan India. However, please note that certain remote locations may have limited delivery coverage.

Shipping Timeframes: Once your order is confirmed and payment is processed, we aim to dispatch your mattress within 3-4 business days. Delivery times vary depending on your location and courier service availability. Typically, you can expect your mattress to be delivered within 5-7 business days from the date of dispatch.

Shipping Charges: We offer free shipping on all orders Pan India. There are no additional charges for standard delivery.

Delivery Process: Upon dispatch, you will receive a confirmation email with tracking details to monitor the progress of your shipment. Our logistics partner will contact you to schedule the delivery at a time convenient for you. Please ensure that someone is available to receive and sign for the delivery. If you have any specific delivery instructions or preferences, please inform us during the checkout process.

Delivery Requirements: It is important to inspect the package for any visible damage upon delivery. If you notice any signs of damage to the packaging, please inform the delivery personnel and make a note of it on the delivery receipt. In the unlikely event that the mattress is damaged during transit, please contact our customer support team immediately for assistance.

Order Tracking: You can track the status of your order using the provided tracking number on our website or by contacting our customer support team. We will also keep you informed of any significant updates regarding your delivery.

Contact Information: If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at info@sleepcandy.in

Policy Updates: SleepCandy reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

Thank you for choosing SleepCandy for your mattress needs. We appreciate your trust in our products and services.